Please visit Babymoov Service and fill out the form within two months of the date of purchase.
1. A digital copy (scanner, photo, in .pdf, .doc, .jpg... format) of your proof of purchase (a till or full receipt is required, we cannot provide a warranty for your product without one).
2. The date and place of your purchase and the Babymoov product name must appear on your proof of purchase. (Please note: Ireland is not covered by our Lifetime warranty).
During the first 2 years, your product is covered by the legal warranty that can be used upon presentation of your proof of purchase without any application requested before. If you haven’t formally registered your product for lifetime warranty, rest assured, you are still covered by your 2 year legal warranty. By registering your product for lifetime warranty your product is covered beyond the 2 year legal warranty.
The lifetime warranty applies under the condition that the product is used in compliance with the information sheet, in case of electric or electronic faults and faulty parts. Observations: the lifetime warranty does not cover deterioration due to improper use, parts that are broken or that have fallen off, fabrics, consumable materials (dummies, bulbs...), the screen printing, normal wear and some elements such as plastic.
Every request for assistance under the lifetime warranty requires a physical inspection of the product. Upon receiving your request, Babymoov will inform you of the procedures that need to be carried out based on your request for assistance.
The lifetime warranty is personal and not transferable and applies exclusively to a new product bought at a point of sale authorised by Babymoov.