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Have you check the Lifetime warranty policy ? Please refer to the link in the footer in the "Babymoov Brand" column

Bloggers, journalists, retailers and other... You can leave your message here and we will contact you as fast as possible.

You are welcome to ask any question about your order. Chloe will reply as soon as possible.

You are welcome to ask any question about your product. Emmanuelle will reply as soon as possible.

Please indicate the item(s) you want to return and you will receive the adress and conditions to send it back.